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Discussion on optimization strategy of rotation training system for new hospital administrative staff based on satisfaction evaluation |
JI Shuming1 GAO Ya1 ZHENG Rongshou2 LIU Na’na1 CHANG Sheng1 |
1.Department of Human Resources, National Cancer, Center National Clinical Research Center for Cancer Cancer Hospital, Chinese Academy of Medical Sciences and Peking Union Medical College, Beijing 100021, China;
2.Office for Cancer Registry, National Cancer Center National Clinical Research Center for Cancer Cancer Hospital, Chinese Academy of Medical Sciences and Peking Union Medical College, Beijing 100021, China |
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Abstract Objective To provide satisfaction degree analysis and optimization strategy on rotation training of administrative staffs newly joined hospital. Methods The self-prepared satisfaction questionnaire was distributed to 13 newly recruited management personnel and 17 heads of administrative functional departments who took the job rotation from August 2019 to June 2020 in Cancer Hospital, Chinese Academy of Medical Sciences and Peking Union Medical College. The survey was carried out on the overall effect of job rotation training, cycle arrangement, department arrangement, staff ability improvement, post comprehensive ability evaluation and other aspects, and descriptive analysis was conducted on the statistical results. Results Rotating employees’ satisfaction with the overall effect of rotation training was 92.31%, and the satisfaction of rotation departments was 94.12%. The degree of satisfaction of rotation staff to rotation cycle was 92.3%, and the degree of satisfaction of rotation department was 70.58%. Rotation training is helpful for employees to get familiar with the environment and improve their ability. Conclusion It needs to strength post competency training, personalize rotation training plan, establish a suitable capability assessment mechanism, and ensure rotation training quality and effect.
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