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| Construction and practice effect evaluation of informatization service system of outpatient and emergency department blood collection |
| MAO Li′na1 YU Aifang2▲ WEN Sufang3 TANG Yi3 |
1.Department of Injection Room, Affiliated Hospital of Guilin Medical University, Guangxi Zhuang Autonomous Region, Guilin 541001, China;
2.College of Nursing, Guilin Medical University, Guangxi Zhuang Autonomous Region, Guilin 541001, China;
3.Department of Nursing, Affiliated Hospital of Guilin Medical University, Guangxi Zhuang Autonomous Region, Guilin 541001, China |
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Abstract Objective To construct the information service system of blood collection in outpatient and emergency department, to study its practical effects and to explore its optimization and promotion. Methods Since August 2017, the outpatient and emergency depantment blood collection information service system have been build in Affiliated Hospital of Guilin Medical University (“our hospital” for short), which includes blood collection consultation, call queue, automatic assurance, inspection result return time monitoring and management. The unqualified samples, overdue samples of outpatient and emergency blood collection were compared before the implementation (from May to July 2017) and after the implementation (from April to June 2019) from April 1 to April 30, 2019, 200 patients with outpatient and emergency blood collection in our hospital were taken as the investigation subjects, and patients′ satisfaction was analyzed. Results After the establishment of the information service system of outpatient and emergency blood collection in our hospital, the rate of unqualified samples and the rate of overdue samples both decreased after the implementation, with high statistically significant differences (all P ＜ 0.01). Two hundred questionnaires were distributed, and 200 were returned. The overall evaluation of the outpatient and emergency depatment blood collection information system and nursing service was (4.49±0.84) scores. Conclusion The establishment of outpatient and emergency department blood collection information service system can improve the work efficiency of nurses and patients′ satisfaction, reduce the work pressure of nurses, provide high-quality services for patients, and provide basis and reference for building the system model of outpatient and emergency blood collection information service.
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