基于卡诺模型的人文关怀服务在食管癌化疗期间的应用

doi:10.20047/j.issn1673-72102023.25.42

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Abstract Objective To explore the application effect of humanistic care service based on Kano model (KANO) during esophageal cancer chemotherapy. Methods The nursing status of 82 patients undergoing chemotherapy for esophageal cancer in the Department of Oncology, Anqing Municipal Hospital, Anhui Province from January 2020 to July 2022 was studied. According to random number table method, they were divided into control group (41 cases) and observation group (41 cases). The control group was treated with routine nursing, and the observation group was treated with humanistic care service based on KANO model. From the beginning of patient admission, nursing to discharge, the self-rating anxiety scale (SAS) score, self-rating depression scale (SDS) score and spitzer simple quality of life scale (SQLI) score of the two groups were compared and analyzed after the end of nursing, and the incidence of adverse reactions and patients’ satisfaction with nursing were compared and analyzed. Results After nursing, SAS and SDS scores of the two groups were lower than those before nursing, while those of the observation group were lower than those of the control group, and the differences were statistically significant (P＜0.05). After nursing, the scores of daily life, life experience, health experience, activity ability, and family support in the two groups were higher than those before nursing, while those of the observation group were higher than those of the control group, and the differences were statistically significant (P＜0.05). The total incidence of adverse reactions in observation group was lower than that in control group, and the difference was statistically significant (P＜0.05). The nursing satisfaction of the observation group was higher than that of the control group, and the difference was statistically significant (P＜0.05). Conclusion Humanistic care service based on KANO model can improve the quality of life of patients during the chemotherapy of esophageal cancer, and it is worth promoting.

Key words： Esophageal cancer Chemotherapy Kano model Nursing Humanistic care service Anxiety Depression Satisfaction

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	QIAN Aixin YANG Yan▲ LIU Jiangli

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QIAN Aixin YANG Yan▲ LIU Jiangli. Application of humanistic care service based on Kano model during chemotherapy for esophageal cancer[J]. 中国医药导报, 2023, 20(25): 190-193.

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https://www.yiyaodaobao.com.cn/EN/10.20047/j.issn1673-72102023.25.42 OR https://www.yiyaodaobao.com.cn/EN/Y2023/V20/I25/190

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