基于人工智能的诊室听译机器人的设计与实现

doi:10.20047/j.issn1673-7210.2023.20.42

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摘要针对目前门诊患者数量多、时间紧，医生难以兼顾医患交流与病历书写质量等问题，本研究基于对话理解、自然语言处理、专业知识图谱等技术，设计智能诊室听译机器人。系统包含机器端、医生端、患者端3个端口，可实现诊前、诊中、诊后无缝对接。诊室听译机器人全程无打扰式倾听医患对话实现病历的自动生成，并为患者提供用药指导、专病管理、在线复诊等服务。实践表明，智能诊室听译机器人识别速度快、准确率高、病历二次修改率低，显著提高医生诊疗效率、诊疗安全及患者就医体验。

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	廖聪1　　袁方2　　赵梦1　　陈婷1　　史欣鑫1　　任海玲2▲

关键词 ：电子病历, 诊室听译机器人, 智能语音, 自然语言处理, 知识图谱, 智慧医院

Abstract：In response to the current problems of large number of outpatients and time constraints, which make it difficult for doctors to balance doctor-patient communication and medical record writing quality, this study designs an intelligent consultation room listening and interpreting robot based on dialogue understanding, natural language processing and expertise mapping technologies. The system includes three ports: machine side, doctor side and patient side, which can realize seamless communication before, during， and after consultation. The robot listens to the doctor-patient dialogue without disturbance throughout the consultation to automatically generate medical records and provide patients with services such as medication guidance, special disease management， and online follow-up. The practice shows that the intelligent consultation room listening and interpreting robot has high recognition speed, high accuracy rate and low secondary revision rate of medical records, which significantly improves the efficiency of doctors' treatment, treatment safety， and patients’ medical experience.

Key words： Electronic medical record Consulting room listening robot Intelligent voice Natural language processing Knowledge map Smart hospital

基金资助:宁夏回族自治区自然科学基金一般项目（2022AAC 03738）。

通讯作者: 任海玲（1993.7-），女，硕士；研究方向：医疗大数据挖掘、疾病计算机辅助诊断、粗糙集、深度学习、医学图像处理、智慧医院建设。

引用本文:

廖聪1　　袁方2　　赵梦1　　陈婷1　　史欣鑫1　　任海玲2▲. 基于人工智能的诊室听译机器人的设计与实现[J]. 中国医药导报, 2023, 20(20): 186-190.
LIAO Cong1 YUAN Fang2 ZHAO Meng1 CHEN Ting1 SHI Xinxin1 REN Hailing2▲. Design and implementation of listening and interpreting robot in consulting room based on artificial intelligence. 中国医药导报, 2023, 20(20): 186-190.

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https://www.yiyaodaobao.com.cn/CN/10.20047/j.issn1673-7210.2023.20.42 或 https://www.yiyaodaobao.com.cn/CN/Y2023/V20/I20/186