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| Analysis and application of standardized general practice thinking model for general practice services |
| CAI Zuxiang1 LI Qiqiang1 XIA Tingsong2 WU Hua2 ZHANG Yongjian2 GENG Xiaolu3 |
1.Huaide Community Health Service Center, Fuyong People′s Hospital，Baoan District, Guangdong Province, Shenzhen 518103, China;
2.Shenzhen International General Practitioner Skills Training Center, Baoan District, Guangdong Province, Shenzhen 510080, China;
3.General Practice Clinic, Shekou People′s Hospital, Guangdong Province, Shenzhen 518000 China |
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Abstract Objective To explore a set of standardized general practice thinking models suitable for community general practitioners′ general practice services at the current stage to achieve an effective, structured and complete general practice process. Methods A total of 160 general practitioners from 20 social health centers in Baoan District, Shenzhen City, Guangdong Province, from January 2017 to December 2018 were selected as research subjects. Ten social health centers included in the whole person care pilot were taken as the observation group, 80 general practitioners were taken as the observation subjects, and 400 patients treated in this period were taken as the questionnaire subjects. At the same time, 10 social health centers with similar personnel structure, social health scale and number of patients were selected as the control group, 80 general practitioners were taken as the observation subjects, and 400 patients treated in this period were takehzas the questionnaire subjects. The control group adopted the traditional independent diagnosis and treatment model, and the observation group adopted the standardized general practice thinking diagnosis and treatment model. The general practitioners′ general practitioners′ professional achievement, self-confidence, communication skills, professional knowledge self-learning ability of two groups were compared. The accuracy of disease diagnosis and treatment, patient satisfaction and follow-up compliance of the hospitalized patients of the two groups were observed. Results The professional achievement, self-confidence, communication ability and self-learning ability of general practitioners in the observation group were higher than those in the control group (P ＜ 0.05). Patients in the observation group had higher disease diagnosis and treatment accuracy, patient satisfaction and patient compliance than those in the control group (P ＜ 0.05). Conclusion Standardized general practice thinking model based on general practice service can effectively improve the quality of community general practice service and improve the level of community general practice service.
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